Table of Sections
- Our own Comprehensive Game Portfolio
- Security Standards and Regulatory Framework
- Banking Infrastructure and Transaction Methods
- Bonus Structure and Promotion Architecture
- Portable Gaming Platform Capabilities
- Client Support Services
Our own Comprehensive Gaming Portfolio
On My Spins, we’ve gathered an comprehensive collection of over 3,000 top-tier gaming games from industry-leading software developers. The platform showcases titles from NetEnt, Microgaming, Pragmatic, Evolution Live, and multiple more approved developers who maintain the highest standards in title design and fair play verification.
This game collection covers diverse sections created to match different player preferences. Slot enthusiasts explore countless of video slots showcasing innovative features, from cascading tiles to cluster pays systems. Traditional game fans enjoy various variants of blackjack, wheel, baccarat, and poker, each with distinct game sets and betting ranges. Our streaming casino area transmits expert dealers in real-time from state-of-the-art venues, delivering an real brick-and-mortar gambling atmosphere right to your screen.
| Modern Slots | 2,100+ | NetEnt, Pragmatic Play, Play’n GO | 94.5% – 98.2% |
| Classic Games | 320+ | Evolution Live, Microgaming, Red Tiger studios | 97.3% – 99.5% |
| Streaming Dealer | 180+ | Evolution Gaming, Ezugi Gaming, Authentic | 98.1% – 99.4% |
| Prize Games | 85+ | Microgaming, NetEnt, Red Tiger studios | 92.8% – 96.5% |
| Video Poker | 42+ | NetEnt, Microgaming, Play’n GO | 97.8% – 99.6% |
Safety Standards and License Framework
The casino functions under rigorous compliance oversight, maintaining a valid license from MGA’s Malta Gaming Authority (MGA) – authorization code MGA/B2C/394/2018, provided in compliance with MGA’s Malta Gambling Act. This compliance system maintains compliance with Europe’s wagering regulations and mandates periodic reviews of casino’s RNG number systems, fiscal procedures, and player protection measures.
This technical framework uses military-grade encryption security systems identical to systems used by global bank entities. The protection protocol protects each data transfers connecting the equipment and our systems, protecting personal details, financial details, and gaming session records. MySpins collaborate with independent audit agencies such as eCOGRA certification and iTech Labs, who confirm title integrity and payout ratios quarterly.
Player Security Mechanisms
- Account authentication processes employing state-issued identification files and household bills for address confirmation
- Deposit restrictions configurable by users on per-day, per-week, and per-month timeframes
- Session period notifications and time check alerts at adjustable intervals
- Exclusion features extending from 24 hours to indefinite profile closure
- Collaboration with responsible gambling bodies like GamCare UK and BeGambleAware
- Separate customer fund accounts maintained apart from operating budgets
- Anti-scam monitoring systems tracking unusual wagering behaviors and profile activities
Transaction Framework and Payment Methods
We have integrated a varied banking ecosystem offering standard financial methods alongside modern electronic payment solutions and cryptocurrency options. Processing times change by system, with digital wallets generally processing within 24 hrs while bank payments may require 3-5 operational days based on player’s banking institution’s protocols.
| Visa/Mastercard | $10 | $5,000 | 3 to 5 business days | None |
| Skrill | $10 | $10,000 | 0-24 hours | None |
| Neteller | $10 | $10,000 | 0-24 hours | None |
| Wire transfer | $25 | $25,000 | 3-7 operational days | None |
| BTC | $20 | $15,000 | 1-2 hours | Transaction costs apply |
| PaySafeCard | $10 | $1,000 | N/A (deposit only) | None |
Transaction Protection Protocols
Each financial payment undergoes multiple authentication protocols. Casino’s fraud protection unit reviews payout submissions versus established behaviors, while system mechanisms flag questionable actions for staff review. Initial payouts demand identification validation fulfillment, a regulatory obligation securing both users and the platform from scam activities.
Reward Program and Promotion Architecture
The casino runs a tiered VIP system including five distinct ranks, every unlocking progressively rewarding benefits. Customers collect reward points through cash wagering, with per $10 wagered producing 1 reward point in nearly all title categories. Table titles and live croupier options count at reduced levels due to the lower casino edges.
The new player bonus spans across your first four payments, providing match bonuses and complimentary spin allocations. Regular rollover requirements remain at 35x combined aggregate promotion and deposit value, calculated over a 30 day validity period. Gaming contributions to playthrough terms change: slot games contribute 100%, video video poker applies 10%, and table gaming contribute 5%. Specific high-payout slots may be removed from offer gaming or apply at decreased percentages.
Portable Game Platform Capabilities
The smartphone version of the casino delivers total features by responsive web layout, avoiding all need for dedicated application downloads. This online method guarantees compatibility across iOS, Android, and tablet gadgets while keeping entry to your entire gaming portfolio, banking options, and customer service channels.
- Browser-based architecture needing no storage room allocation on the device
- Touch-optimized designs adapted for reduced monitor navigation
- Fingerprint verification capability such as fingerprint and facial recognition access methods
- Alert notification features for promotional notifications and user updates when internet access become enabled
- Equal safety standards matching PC system security standards
- Linked gaming enabling uninterrupted movements across devices with no game loss
Player Assistance Services
This help framework runs 24 hours daily using various communication channels. Real-time chat agents respond within 90 seconds on typically, handling profile inquiries, technical issues, and general inquiries. Electronic mail support processes requests in 4-6 hours in peak times, while our comprehensive FAQ library addresses frequent queries concerning account creation, offers, payments, and system requirements.
Help personnel agents complete specialized training in responsible gaming policies, transaction management processes, and game-specific technical information. Multilingual help accommodates users in English, German, Finnish, Norwegian, and Swedish, with additional languages provided via translator tools when required. The info base gets routine revisions reflecting policy modifications, fresh gaming releases, and platform enhancements.